Supported Hardware

This article outlines what hardware is required to utilize Visitu and which models are supported.

To use Visitu, you will need to access your web dashboard. This requires a computer (PC or Mac) with a web browser (Google Chrome) and an Internet connection.

To use Visitu, you must have an iPad. If you’d like to print visitor badges, you must also have a supported Brother printer and badges. We recommend using an iPad stand for your sign-in iPad, but it is not required.

Supported iPads

Visitu is currently only available for iPad and is not compatible with any other tablet makes or models.

iPads: iPad (2017 - current), iPad Air 2, iPad Air
iPad Pros: iPad Pro 9.7 inch (current), iPad Pro 12.9 inch (current)

Note: You can use Visitu with an iPad (4th generation), iPad (3rd generation) and Apple iPad 2, but it is not supported or recommended. These iPads do not support the current version of Bluetooth Low Energy (BLE) and the camera will not scan QR codes or PDF 417 2D bar codes on any State issued Driver's License.

Supported Label Printers

We recommend the Brother QL-820NWB printer, which is available for purchase from retailers including Amazon and Staples. Visitu also supports the Brother QL-810W and two older models of Brother printers, and the QL-720NW. We used to support the Brother QL-710, but this printer has been discontinued by Brother:

Compatible Brother Badge Printer Models:

  • Brother QL-820NWB
  • Brother QL-810W
  • Brother QL-720NW

Supported Badge Labels

Badges can help with school and workplace security and help extend your brand to improve your visitor experience. Visitu supports several different types of badges to suit your needs.

Compatible Printer Badge Labels:

  • Brother DK-2251
  • Brother DK-2205
  • Brother DK-1202
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